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General Conditions of Emerson's Cigars

By ordering from Emerson's Cigars, you are verifying that you are over the age of 21 years old.  If you are not 21 years of age, please do not enter our site.  Emerson's Cigars uses the latest technology to verify your age.  If for some reason your age cannot be verified, we will contact you. Misrepresentation of age or identity can be punishable by law.

NOTICE: does not sell tobacco or tobacco related products to anyone under the age of 21. does NOT sell cigarettes.

Online / Mail Order Return Policy:
Items purchased through and via the toll free number of 800-842-2990 can be returned under the following conditions:

All products can be returned within two (2) days of receiving the product at the shipping destination. A call to 800-842-2990, option 1 must be placed within two (2) days of receiving the product. All returned items must be in the original packaging, and in resale condition. All promotional goods must also be returned. The customer is responsible for paying the postage.

Returns must be mailed to the following address:
Emerson's Cigars
Attn: Mail Order Department
5325 Cleveland Street, Suite 301
Virginia Beach, VA 23462
Phone: 800-842-2990, option 1